Frequently Asked Questions

Everything you need to know about ticket booking, sponsorships, account access, room sharing, event participation, and managing your KWITU experience.

Open any event page, select your ticket type, enter attendee details, and complete checkout. Your ticket confirmation and QR code will be sent instantly to your registered email.

No. Guest users can continue with checkout using their email address. A free account may automatically be created so tickets can later be managed online.

Yes. Promo codes can be applied during checkout before payment confirmation. Discounts are automatically validated against the selected event and ticket type.

Businesses and organizations can apply for sponsorship packages directly from the event page. Sponsorship tiers include configurable benefits, pricing, and promotional visibility.

Yes. Eligible tickets can be listed for resale from the My Tickets portal. Users can manage, cancel, or mark resale listings as sold.

Room Sharing helps attendees connect with other participants for shared accommodation during events. Users can create requests, manage availability, and communicate securely through the platform.

Still Need Help?

Contact the KWITU support team for ticketing, sponsorship, or account assistance.

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